Refund And Returns Policy
At FSL Gamer, our focus is on holistic customer satisfaction. We strive to provide a seamless and enjoyable gaming experience. Since our platform no longer involves monetary transactions or cash gameplay, the traditional return and refund processes do not apply.
However, in case of any technical issues, account-related errors, or gameplay interruptions caused by our systems, we will ensure corrective measures are taken promptly.
1. Cancellation Policy
- Gameplay once started cannot be canceled by the player.
- In rare cases where a match or session is disrupted due to technical errors from our side, we may cancel that game and ensure affected users receive fair adjustments, such as restoring lost progress or credits.
2. Refund Policy
- Our support team is available to investigate any genuine concerns.
- If you face an issue during gameplay, you can reach us at +91 93299 26199 or via our support channels.
- Verified issues will be resolved in a fair and timely manner.
Since no real-money transactions are involved, refunds are not applicable. Our priority is to ensure smooth gameplay, transparent rules, and a safe environment for our community.